Privacy Policy

This Privacy Policy explains how lyndonmason.com (“we”, “us”, “our”) collects, uses and protects your personal information when you use this website, contact us, or engage with our services. We are committed to safeguarding your privacy and ensuring your information is handled securely and lawfully in accordance with UK GDPR.

1. Who We Are

Professor Lyndon Mason
Consultant Trauma & Orthopaedic Foot & Ankle Surgeon
Liverpool, United Kingdom

Website: https://lyndonmason.com
Email: info@lyndonmason.com (change if preferred)
Practice: Liverpool Foot & Ankle Clinic / Liverpool University Hospital NHS Foundation Trust

We act as the Data Controller for information submitted through this website.

2. Information We Collect

We may collect the following types of personal information:

Information you personally provide

• Name and contact details      (email, telephone number)
• Appointment enquiries or      messages submitted through forms
• Medical information you      choose to provide for advice or clinical discussion
• Patient-reported outcome      measures (e.g. BOFAS registry scores)

Information automatically collected

• IP address and approximate      location
• Device and browser type
• Pages visited and site      interaction behaviour

Some data may be collected through cookies or analytics tools.

3. How We Use Your Data

We may use your information to:

• Respond to enquiries      submitted through the website
• Arrange appointments or      clinical consultations
• Provide information about      foot & ankle conditions or treatment options
• Improve website      functionality and user experience
• Monitor clinical outcomes      with consent
• Meet legal or regulatory      requirements

We do not sell or share your information for marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your information based on:

• Consent – when you contact us      or subscribe
• Contract – for appointment or      clinical arrangements
• Legal obligation – medical      documentation retention, compliance
• Legitimate interest – website analytics,      service improvement
• Vital interest – where necessary for      safety or urgent care

Medical information is classed as special category data and handled securely.

5. Sharing Your Information

We may share relevant information only where required, such as:

• Clinical partners involved      in your care (physiotherapists, NHS/private hospitals)
• National registries      including BOFAS outcome databases (with consent)
• Secure hosting and IT      service providers
• Regulatory bodies if legally      required

All third parties must comply with data protection regulations.

6. Data Storage & Security

• Personal data is stored      securely with restricted access
• We retain medical records      for legally required periods
• Non-clinical contact      messages are retained only as needed
• Encryption and secure      servers are used where appropriate

7. Cookies & Analytics

lyndonmason.com may use cookies to improve site function and analytics.
Cookies may collect anonymous information such as:

• Page interaction behaviour
• Time spent on site
• Device and browser data

You may disable cookies via your browser at any time.

8. Your Data Rights

You have the right to:

• Request access to the data      we hold
• Request correction of      inaccurate information
• Request deletion where      appropriate
• Withdraw consent at any time
• Object to certain uses of      data
• Complain to the Information      Commissioner’s Office (ICO) if needed

Contact: info@lyndonmason.com

ICO website: https://ico.org.uk/

9. External Links

Our website may contain links to other websites. We are not responsible for privacy policies of those external websites.

10. Updates to this Policy

This policy may be updated periodically. The latest version will always appear on this page.

Contact

If you have questions about this policy or wish to exercise your rights:

📧 info@lyndonmason.com
🌍 https://lyndonmason.com